We create personas
Personas bring your target audience
to life so they're more real in your
planning and decision making.
And test with real people
We get real people to test your website. Sydney, Melbourne or wherever they are - we can get their feedback. We record all their actions and analyse them, then prepare a report with actionable recommendations and
walk you through it.
On all of your devices
Desktop, mobile, tablet...Whatever platform your target customers uses, that's what we'll test.
Page layout (wireframing)
We plan a more user-friendly layout for your web page, delivered as a wireframe. A wireframe is a quick and low cost blue-print of your future page.
Menus and navigation (IA)
We can make your menus and navigation more user-friendly. We make it easier to find things on your website with card sorting.
Test again before building
To save you time and money, we then test and improve the wireframes, menus and navigation, before time and effort is invested in building them.
We monitor the outcome
We continue to monitor your web traffic and analytics to identify patterns and opportunities.
Make incremental changes
The success rates and drop-off rates of your checkouts and online forms can be significantly improved, often with just minor tweaks.
And split test them
You'll have tried and tested webpages, with the right combination of photos and words that works best for your customers.
MGSM website rebuild
- this project was delivered on time and on budget
- our work led to better engagement from the website visitors:
- we improved the average time that the visitors spend on the site by 25%
- we decreased the bounce rate by 10%
- we increased the number of pages people look at by 6%.
- all stakeholders were delighted with the outcomes of this project.
- target audiences were documented and turned into user-friendly personas, which were very valuable in briefing external vendors such as the web writers
- the website is now friendlier to search engines and the volume of quality organic traffic has already started increasing.
- increases in organic traffic have resulted in significantly more conversions ie potential customers making contact and performing key tasks on the website.
- the MGSM website is now mobile friendly and more people are using their mobile devices to engage with the website.
- the improvements in the quality of the web content led to a number of benefits including
What you'll see: Project owners talking about the customer service they received.
After the success of the website re-build project, I re-engaged Polished Pixels in 2016 to rebuild an online tool / database. Polished Pixels again delivered an excellent result.David McGrath - Manager Academic Programs at Macquarie Graduate School of Management
MGSM Student Services
See the MGSM Student Services project
The Polished Pixels team did an exceptional job at rebuilding the IOOF website. All team members were very experienced with large projects, and each provided personal service. The project was very well planned and executed and was delivered on-time and on-budget.Alain Asar - National Marketing Manager - Digital
IOOF Holdings Limited
See the IOOF Holdings Limited project
Polished Pixels’ experience in managing projects of this size was invaluable to me, and helped us to meet the strategic objectives of our new website.Sarah Beresford - Business Development Manager
Applied Finance Centre
See the Applied Finance Centre project
This was a large project that spanned six months, and Polished Pixels were very organised and made the process run very smoothly.Director, Business Development and Marketing -
See the MGSM project
Polished Pixels brought strategic and best practice techniques into the project. Our new website launched on time and on budget and was a significant improvement.Joanna Hillier - Business Development Manager of Conferencing
Executive Conference Centres
See the Executive Conference Centres project
I am very pleased with Polished Pixels, as they were able to deliver within our existing marketing strategy and time-frames.Issy De Castro - Hotel and Restaurant Manager
Executive Hotel, Macquarie Park
See the Executive Hotel, Macquarie Park project
I can definitely recommend Polished Pixels to any government agency wanting to improve the ease-of-use of their intranet.Julia Bassett - Internal & Corporate Communications Advisor
Level Crossing Removal Authority
See the Level Crossing Removal Authority project
A wireframe is a quick and low cost blue-print of your future page. More on our wireframe service.
We can show you the popular areas that people are clicking on your webpages.
Statistical insights report
We'll arm you with the evidence you need to make informed decisions.
Better documentation on your customers (personas)
Bring the detail of ideal customer to life with our personas. A successful website appeals to the potential customers who are deciding whether or not to buy from you.
Menu and navigation diagrams (Information Architecture)
If people are finding it hard to find what they're looking for on your website - we can solve this.
Our practical reports are easy to follow and are focussed on practical implementation and measurable improvement.
It's significantly cheaper to identify and fix a problem early; than to fix it later with a redesign.
We'll make your site so easy to use that people will actually look for excuses to use it.
Lower bounce rate
Fewer people will leave your site without engaging with it (e.g. reading your website’s information and clicking links).
More people will spend longer on your site completing important tasks (e.g. learning about your offering and performing calls to action).
Enhanced brand loyalty
People will enjoy using your website (instead of getting frustrated), and will associate that feeling with your brand.
Visitors will use more of your features (e.g. checkouts, online wizards, self service features) and will be more likely to become reliant on them and share them.
Our packages start from $8690.
You can calculate your cost, for getting your website easier to use, in seconds by using our online UX calculator.
We're results focussed user experience design experts in Sydney. You can start seeing a measurable return on your investment. See our past results.
We build CMS based websites for market leaders. Find out how we can build a website for your business using the Squiz Matrix CMS.
Direct relevant traffic to your website and ensure excellent results by implementing Search Engine Optimisation (SEO). Browse our services to see how we can help you.
Ensure your website is constantly high quality with continuous website support. Browse our support services now.
The success rates and drop-off rates of your checkouts and online forms can be significantly improved, often with just minor tweaks. See how we can help with your ecommerce website.
Website wireframe service by Sydney experts. We plan a more user-friendly design for your web page, delivered as a wireframe. See past wireframe results
We are a Sydney agency providing services to improve your information architecture. Find out how we can make finding information easier with with card sorting and tree testing.
Website AB testing service in Sydney. You'll have tried and AB tested versions of webpages that work best for your customers. See past AB testing results
Attract your ideal customers by understanding who they are. We can help you create personas so you know how to engage the right people to visit your website.
Website and mobile UI design service in Sydney. Desktop, mobile, tablet. Whatever platform your target customers use, that's what we'll design for.
We’re website user experience testing experts in Sydney. Your website can get you a measurable return on your investment. See how.
We test your website and give you actionable insights into how real people are using your website. See how we've helped other businesses.
We learn about your business goals and what problems you're wanting to solve. We then get to know your audiences and what we need to do to turn them into customers.
You are here We design and test
We get real people to test your website. Desktop, mobile, tablet...Whatever platform your target customers use, that's what we'll test.
Polished Pixels has built and worked on some of Australia's largest and most complex web environments using Squiz Matrix CMS.
We drive more quality traffic to your website by making your website more search engine friendly. Then we work on turning visitors into customers.