Migrating out of Adobe Business Catalyst and into Shopify

31 Mar 2018

Young professional woman using tablet device

Adobe has decided to shut Business Catalyst down. This is a real shame because since it began, Adobe Business Catalyst was a great solution to many small to medium sized businesses who wanted a reliable feature-packed CMS to support their business.

This will have left a lot of shop owners unhappy but unfortunately it's not possible to predict what will happen with these systems in the future. Business Catalyst was backed by Adobe which is a world leading software solutions company, so the chance of them going out of business was always small. However, like most global companies with many offerings, Adobe periodically reviews it's products in terms of how well it aligns with their strategy and goals.

Now that Business Catalyst (BC) is shutting down and closing its doors, the question is where to migrate next? Well, right now, there are products out there, and systems, that would be a great solution for small to medium sized businesses. It's impossible to predict what will happen in the future with these types of systems. Adobe BC was a Software as a Service (SaaS) product and a prominent SaaS e-commerce solution right now is Shopify. Since it's an SaaS product, it's fully hosted, which means there's no ongoing need to focus on the maintenance and patching of the system. It's extremely popular, with 690 000 live websites that use Shopify. However, in five to ten years, who knows what will happen? But right now, as of today, it's an excellent SaaS ecommerce solution.

Migrating out of Business Catalyst

Migrating into Shopify from Business Catalyst

We can set up a new shop for you in Shopify using one of the many quality Shopify templates (see the costs of hosting your shop through Shopify).

We can then migrate all your products out of Business Catalyst and into Shopify. This includes:

  • all products
  • all your customer details.

Costs of migrating products into Shopify from Business Catalyst

Size of your online storePrice (Excl. GST)
Small Business Catalyst eCommerce store (10-100 products)$500
Medium Business Catalyst eCommerce store (100-1000 products) $1000
Large Business Catalyst eCommerce store (1000-5000 products)$2000
More than 5000 products in your Business Catalyst storeContact us for a custom cost estimate

NB:

  • the above costs are for product migration only: contact us for a customised quote to suit your business requirements
  • the above costs do not include a custom design - if you don't already have a theme installed in your Shopify website, then you'd need to select an existing Shopify template and send us the link.

Benefits of a hosted eCommerce solution

Some of the benefits of an SaaS include:

  • accountability — Shopify are accountable for the upkeep and security of their eCommerce platform
  • continuous support, and
  • hosting is included in the subscription cost.

Business Catalyst to another CMS

As for businesses that weren't using the eCommerce feature of Business Catalyst, and were using it more as a CMS for their blogs, maybe your forum, e-newsletter, etc - then WordPress is still very popular, but there are also a number of other paid systems.

A number of systems are available now, which weren't available five to ten years ago, such as Weebly, Squarespace, etc. While we don't recommend these products because of the quality of the code that they produce (at the time this article was written), they are definitely a popular solution in terms of their price point, their functionality, their ease of use, their support etc.

Another paid solution, or Software as a Solution (SAAS) that is very similar to Adobe Business Catalyst in many ways is Kentico. Like Business Catalyst, the features or components of Kentico are very well integrated with each other out-of-the-box — which is important for:

  • speed of set up
  • ongoing management and
  • ease of use.

Client feedback

Megan Nixon talking about the customer service she received
Video length: 2 mins, 30 seconds

What you'll see: Project owners talking about the customer service they received.

Pros and cons of ecommerce options

NB:

  • The information in the below table may now be out of date
  • This information was gathered in Dec 2017
  • You should gather your own information, and read many reviews, before making a decision on which product to invest in.
MagentoNetoShopifyBigcommerce
Business locationSydney if you choose a Sydney based agencyBrisbaneUSUS
Australian serversYesYesNo but they have a CDN that spans the globe including AustraliaNo
PCI compliantDepends on host. Polished Pixels offers PCI compliant hostingYesYesYes
Level of PCI complianceDepends on host. Polished Pixels offers Level 2Level 2Level 1Level 1
Automation with Aus post courierNo but configurable with customisation / addon (extra time and effort involved)YesNo but configurable with customisation / addon (extra time and effort involved)No but configurable with customisation / addon (extra time and effort involved)
Automation with Aus post calculatorNo but configurable with customisation / addon (extra time and effort involved)YesYesYes
Australian supportYesYesNoNo
24 hour supportDepends on host.No - only business hoursYes but not Australian basedYes but not Australian based
Support availableDepends on host. Polished Pixels offers business hours Australian phone, email and in person.Australian based Phone and emailPhone, email or chat. Phone is through the Philippines so the phone connection may not beas clear as an Australian phone call.phone, email or chat. US or AU
Re-ocurring customer payment supportedYesNoYesYes w/ extension
Digital magazine files (PDF) supportYesNoYesYes
Eway supportYesYesYesYes
Stripe supportYes w/ extensionYesYesYes
Open sourceYesNoNoNo
Drop shipping integrationYes w/ extensionYesYesYes
Hosted and maintained / upgradedDepends on hostYesYesYes
Discounted Australian Post costsNoNoYesNo
Cost of Stripe includedNoNoYesNo

History of Adobe Business Catalyst

Ten years ago competitors to Business Catalyst such as Shopify, Big Commerce, Weebly, Square Space etc (the list goes on), either didn't exist or were still in their infancy.

Even with Shopify - right now it would be a great solution for many businesses - but no one can guarantee that systems like these will be around forever.

Adobe Business Catalyst used to be a product called Good Barry, which was an Australian company. It was a great product because it was a low maintenance alternative to WordPress. It was secure, it was hosted, which meant that business owners could focus on promoting their products, rather than getting entangled in the technology complications that can come with building a website.

The main advantage of Adobe Business Catalyst was that it was a fully integrated solution. That is, you didn't have to plug and stitch together a whole stack of plugins and add-ons. Business Catalyst already had all the most popular and common tools, out of the box, and it was fully integrated around a CRM (a Customer Relationship Management system). Adobe BC was never an enterprise class CMS, but it was scalable for small to medium sizes businesses because you could turn on and off features if you didn't need them.

If you are interested in getting your e-commerce website migrated out of Business Catalyst and into Shopify, please contact us

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Tim McQueen, Director

About the author

Tim started his media career in 2002 at Foxtel and since 2005, Tim's worked in senior digital positions at a number of reputable organisations including The Royal Commission into Child Sex Abuse, Macquarie University and Universal Magazines.