Opinion Migrating out of Adobe Business Catalyst and into Shopify

By Tim McQueen Published on 21 Nov 2017

Adobe has decided to shut Business Catalyst down. This is a real shame because since it began, Adobe Business Catalyst was a great solution to many small to medium sized businesses who wanted a reliable feature-packed CMS to support their business.

Business Catalyst was backed by Adobe which is a world leading software solutions company, so the chance of them going out of business was always small. However, like most global companies with many offerings, Adobe periodically reviews its products in terms of how well it aligns with their strategy and goals.

Woman in Sydney buying a product from an ecommerce website
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Now that Business Catalyst (BC) is shutting down and closing its doors, the question is where to migrate next? Well, right now, there are products out there, and systems, that would be a great solution for small to medium sized businesses. It's impossible to predict what will happen in the future with these types of systems. Adobe BC was a Software as a Service (SaaS) product and a prominent SaaS e-commerce solution right now is Shopify. Since it's an SaaS product, it's fully hosted, which means there's no ongoing need to focus on the maintenance and patching of the system. It's extremely popular, with 690 000 live websites that use Shopify. However, in five to ten years, who knows what will happen? But right now, as of today, it's an excellent SaaS ecommerce solution.

Migrating out of Business Catalyst

Migrating into Shopify from Business Catalyst

We can set up a new shop for you in Shopify using one of the many Shopify templates (see the costs of hosting your shop through Shopify).

Contact us for a customised quote to suit your business requirements.

We can then migrate all your products out of Business Catalyst and into Shopify. This includes:

  • all products
  • all your customer details.

Client feedback

Video length: 2 mins, 30 seconds

What you'll see: Project owners talking about the customer service they received.

Benefits of a hosted eCommerce solution

Some of the benefits of an SaaS include:

  • accountability — Shopify are accountable for the upkeep and security of their eCommerce platform
  • continuous support, and
  • hosting is included in the subscription cost.

Pros and cons of ecommerce options

Business location Sydney Brisbane United States United States
Australian servers Yes Yes No but they have a CDN that spans the globe including Australia No
PCI compliant Depends on host. Polished Pixels offers PCI compliant hosting Yes Yes Yes
Level of PCI compliance Depends on host. Polished Pixels offers Level 2 Level 2 Level 1 Level 1
Automation with Aus post courier No but configurable with customisation / addon (extra time and effort involved) Yes No but configurable with customisation / addon (extra time and effort involved) No but configurable with customisation / addon (extra time and effort involved)
Automation with Aus post calculator No but configurable with customisation / addon (extra time and effort involved) Yes Yes Yes
Australian support Yes Yes No No
24 hour support Depends on host. Polished Pixels does not offer 24 hour support. No - only business hours Yes but not Australian based Yes but not Australian based
Support available Depends on host. Polished Pixels offers business hours Australian phone, email and in person. Australian based Phone and email phone, email or chat. Phone is through the Philippines so the phone connection is not great phone, email or chat. US or Au
Re-occurring payment supported Yes No Yes Yes w/ extension
Digital magazine files (PDF) support Yes No Yes Yes
Eway support Yes Yes Yes Yes
Stripe support Yes w/ extension Yes Yes Yes
Open source Yes No No No
Drop shipping integration Yes w/ extension Yes Yes Yes
Hosted and maintained / upgraded Depends on host Yes Yes Yes
Discounted Australian Post costs No No Yes No
Cost of Stripe included No No Yes No

Business Catalyst to another CMS

As for businesses that weren't using the eCommerce feature of Business Catalyst, and were using it more as a CMS, there are a number of other CMS options available. Business Catalyst was a Software as a Service (SaaS) product. If you wanted to stay with the SAAS model, then another CMS that's very similar to Adobe Business Catalyst in many ways is Kentico. Like Business Catalyst, the features or components of Kentico are very well integrated with each other out-of-the-box, which is important for:

  • speed of set up
  • ongoing management and
  • ease of use.

If you wanted to go with an Open Source model, then Squiz CMS is an excellent enterprise class CMS. 

Wrapping up 

History of Adobe Business Catalyst

Ten years ago competitors to Business Catalyst such as Shopify, Big Commerce, Weebly, Square Space etc (the list goes on), either didn't exist or were still in their infancy.

Even with Shopify - right now it would be a great solution for many businesses - but no one can guarantee that systems like these will be around forever.

Adobe Business Catalyst used to be a product called Good Barry, which was an Australian company. It was a great product because it was a low maintenance alternative to WordPress. It was secure, it was hosted, which meant that business owners could focus on promoting their products, rather than getting entangled in the technology complications that can come with building a website. 

The main advantage of Adobe Business Catalyst was that it was a fully integrated solution. That is, you didn't have to plug and stitch together a whole stack of plugins and add-ons. Business Catalyst already had all the most popular and common tools, out of the box, and it was fully integrated around a CRM (a Customer Relationship Management system). Adobe BC was never an enterprise class CMS, but it was scalable for small to medium sizes businesses because you could turn on and off features if you didn't need them.

If you are interested in getting your e-commerce website migrated out of Business Catalyst and into Shopify, please contact us.

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