Tim McQueen

Director and Digital Manager

Tim is the Founder and Director of Polished Pixels. Prior to starting Polished Pixels, Tim worked in senior digital positions at a number of reputable organisations including The Royal Commission into Child Sex Abuse, Macquarie University and Universal Magazines.


About the Director, Tim McQueen

As a digital manager, it’s Tim's job to make websites successful - and to keep them that way.

Tim McQueenTim started his media career in 2002 at Foxtel and since 2005, Tim's managed just about every sort of website project you could imagine. Website branding, building, re-building, SEO, CMS, content creation, analytics, conversion optimisation, usability studies and consulting, audits, content migrations, and everything in between... All aspects of the project, from start to finish. 

Naturally this means Tim has also managed his fair share of teams and freelancers – both internal and external. And he's liaised with a wide range of stakeholders – from C-level to marketing to technical – and have successfully balanced their (often conflicting) needs.

In fact, one of Tim's most valuable strengths is his ability to speak geek, agency and corporate. He can ‘translate’ complex technical concepts into terms the average human can understand. Likewise he can get techies to understand how their work aligns with the organisation’s overarching objectives.

Another integral part of his role is the enterprise class CMS. Tim's been managing and administering them since 2005, and considers himself an expert in MySource Matrix, and Adobe Business Catalyst. Tim is also certified by the Nielsen Norman Group.

Read Tim's recommendations on Linked in.

More team members

  • Tara McFall

    Tara McFall Senior Project Manager

    Tara is a results-driven and commercial Senior eCommerce and Digital Project Manager with over twelve years’ digital industry experience across Asia Pacific and UK. She is a dynamic digital expert and proven project manager of successful projects and talented teams that improve the bottom line.

  • Doug Maloney

    Doug Maloney Senior Project Manager

    Doug has 10 years experience in Product Marketing mobile strategy with experience in delivering large Digital Transformation projects and managing business, creative and software development people.

  • Hiona Sturrock

    Hiona Sturrock Senior Digital Designer

    Hiona has over fifteen years of experience in the digital industry with experience in UI/UX design. She has a passion for user-centric design and has a smart, thoughtful and functional design approach.

  • Lisa Collins

    Lisa Collins Senior Digital Designer

    Lisa is experienced in branding, content rate optimisation and UI design. She can assist in engaging with current and prospective clients to understand their needs and make recommendations to improve the visual appeal, usability and results of their online marketing initiatives.

  • Chantelle Pirlo

    Chantelle Pirlo Senior Digital Producer

    Chantelle is an experienced marketing professional specialising in website content production. Skills include web design and layout, quality assurance, brand alignment, content production and website maintenance using the Matrix CMS by Squiz.

  • Emily Inglis

    Emily Inglis Squiz CMS Developer

    Emily is a Squiz Matrix CMS backend admin, based in Canberra. Emily has been building and configuring large websites using the Squiz Matrix CMS since 2010.

  • Rom McGregor

    Rom McGregor Digital Producer

    Romenda is experienced in digital marketing and specialises in digital content production. Romenda has extensive experience in managing content in the enterprise content management system Squiz Matrix CMS.

Client feedback

Megan Nixon talking about the customer service she received
Video length: 2 mins, 30 seconds

What you'll see: Project owners talking about the customer service they received.


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